1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about user behavior and preferences.
2. How We Use Cookies
Luminex Courses uses cookies to enhance your browsing experience, analyze website traffic, and personalize content. We use cookies for the following purposes:
- Essential Functionality: To enable basic website features and ensure proper operation
- Performance: To analyze how visitors use our website and improve user experience
- Functionality: To remember your preferences and provide personalized features
- Marketing: To deliver relevant advertisements and measure their effectiveness
3. Types of Cookies We Use
3.1 Necessary Cookies
These cookies are essential for the proper functioning of our website. They enable basic features like page navigation, access to secure areas, and form submissions. Without these cookies, certain services cannot be provided.
| Cookie Name | Purpose | Duration |
|---|---|---|
| luminex_session | Maintains user session across pages | Session |
| luminex_cookies_accepted | Remembers cookie consent preferences | 1 year |
| luminex_security | Prevents cross-site request forgery attacks | Session |
3.2 Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's performance and user experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique visitors for Google Analytics | 2 years |
| _ga_[ID] | Stores session information for Google Analytics 4 | 2 years |
| luminex_analytics | Tracks page views and user interactions | 1 year |
3.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences, login details, and customization options.
| Cookie Name | Purpose | Duration |
|---|---|---|
| luminex_preferences | Stores user interface preferences | 1 year |
| luminex_language | Remembers selected language preference | 1 year |
| luminex_course_progress | Tracks course completion and progress | 2 years |
3.4 Marketing Cookies
These cookies are used to deliver personalized advertisements and measure the effectiveness of marketing campaigns. They track your browsing habits across different websites.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel for tracking conversions | 3 months |
| luminex_marketing | Tracks marketing campaign effectiveness | 6 months |
| luminex_ads | Personalizes advertisement content | 1 year |
4. Third-Party Cookies
We may also use third-party services that set their own cookies. These include:
- Google Analytics: For website traffic analysis and user behavior insights
- Facebook Pixel: For tracking conversions and optimizing advertisements
- YouTube: For embedded video content
- Payment Processors: For secure payment processing
5. Managing Your Cookie Preferences
5.1 Cookie Banner
When you first visit our website, you'll see a cookie banner that allows you to:
- Accept all cookies
- Accept only necessary cookies
- Customize your cookie preferences
5.2 Browser Settings
You can control and delete cookies through your browser settings. Here's how to manage cookies in popular browsers:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
5.3 Impact of Disabling Cookies
Please note that disabling certain cookies may affect your experience on our website:
- Some features may not work properly
- You may need to re-enter information repeatedly
- Personalized content may not be available
- Course progress may not be saved
6. Cookie Retention
Different types of cookies are stored for different periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for a specified period or until manually deleted
- Necessary Cookies: Retained as long as needed for website functionality
- Optional Cookies: Retained according to your consent preferences
7. Updates to Cookie Usage
We may update our cookie usage from time to time to improve our services or comply with legal requirements. When we make significant changes, we will:
- Update this Cookie Policy
- Notify you through our website or email
- Request renewed consent where required by law
8. Your Rights
Depending on your location, you may have certain rights regarding cookies and personal data:
- Right to Information: Receive clear information about cookie usage
- Right to Consent: Choose which cookies to accept
- Right to Withdraw: Change your cookie preferences at any time
- Right to Access: Request information about data collected through cookies
- Right to Deletion: Request deletion of data collected through cookies
9. International Data Transfers
Some of our third-party service providers may be located outside Australia. When cookies are used by these services, your data may be transferred internationally. We ensure that such transfers comply with applicable data protection laws.
10. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children through cookies or any other means.
11. Contact Information
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Luminex Courses
Email: [email protected]
Phone: +61 3 9736 3385
Address: Level 8, 123 Collins Street, Melbourne VIC 3000, Australia
ABN: 12 345 678 901
For technical issues with cookie settings, contact our support team at [email protected]
Last Updated: January 1, 2025